Terms of Service

Privacy Policy

Williams & Hussey takes pride in the workmanship and quality of our products and replacement parts. Our products are designed and manufactured to the highest standards, and we stand behind each part and assembly we build.

However, we cannot guarantee the quality of other manufacturers’ products or the compatibility of Williams & Hussey knives with third-party molders or machines. Use of our knives in third-party equipment is at the user’s own risk—without warranty or refund.

International Shipments

All taxes and duties for shipments outside the U.S. are the responsibility of the customer. Any unpaid taxes or duties may result in the shipment being abandoned without refund.

Overview

This website is operated by Williams & Hussey Machine and Tool Co. By visiting our site and/or purchasing from us, you engage in our Service and agree to the Terms of Service. These terms apply to all users, including browsers, vendors, customers, merchants, and content contributors.

Use of this site constitutes acceptance of all terms, conditions, and policies stated here. Continued use after changes are posted implies acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform.

Section 1 – Online Store Terms

You must be of the age of majority in your jurisdiction to use this site or provide consent for minors.
You may not use our products for illegal or unauthorized purposes.
You must not transmit viruses or destructive code.
Violations will result in immediate termination of service.

Section 2 – General Conditions

We reserve the right to refuse service at any time.
Content (excluding credit card info) may be transferred unencrypted across networks.
You may not reproduce or exploit any part of the Service without written permission.

Section 3 – Accuracy, Completeness, and Timeliness of Information

We are not liable if information on this site is inaccurate or outdated.
Historical information is provided for reference only and may not be current.
You are responsible for monitoring updates to the site.

Section 4 – Modifications to the Service and Prices

Prices are subject to change without notice.
We reserve the right to modify or discontinue any part of the Service at any time.

Section 5 – Products or Services

Some products may only be available online and are subject to our Return Policy.
Product descriptions and pricing may change without notice.
We do not guarantee product quality will meet expectations.
Color accuracy may vary by display.

Section 6 – Accuracy of Billing and Account Information

We reserve the right to refuse or limit any order.
You agree to provide accurate and current billing and contact information.
Please review our Returns Policy for more information.

Section 7 – Optional Tools

We may provide access to third-party tools “as is” without warranties.
Use is at your own discretion and subject to the third party’s terms.

Section 8 – Third-Party Links

We are not responsible for content, products, or services of third-party websites.
Review third-party policies before transacting.
Any issues with third-party goods should be directed to the third-party provider.

Section 9 – User Comments, Feedback, and Submissions

We may use any comments or content submitted to us without restriction.
Comments must not violate third-party rights or contain unlawful or harmful material.
You are responsible for the content you post.

Section 10 – Personal Information

Submission of personal info is governed by our Privacy Policy.

Section 11 – Errors, Inaccuracies, and Omissions

We reserve the right to correct any errors and to cancel orders with incorrect info.
We are not obligated to update information except where required by law.

Section 12 – Prohibited Uses

You may not use this site or its content:

For any unlawful purpose
To infringe upon intellectual property rights
To harass, discriminate, or submit false info
To upload viruses or interfere with security
To spam, phish, or scrape content

Violation may result in service termination.

Section 13 – Disclaimer of Warranties; Limitation of Liability

The service is provided “as is” and “as available.”
We make no guarantees regarding uninterrupted or error-free use.
We are not liable for any direct or indirect damages, including lost profits or data.

Section 14 – Indemnification

You agree to indemnify and hold Williams & Hussey and its affiliates harmless from claims related to your use of the Service or violation of these Terms.

Section 15 – Severability

If any provision is found unenforceable, it will not affect the validity of remaining provisions.

Section 16 – Termination

Terms remain in effect unless terminated by either party. We may terminate your access at any time if you violate the terms.

Section 17 – Entire Agreement

These Terms, along with any posted policies, constitute the entire agreement between you and Williams & Hussey.

Section 18 – Governing Law

These Terms are governed by the laws of the United States.

Section 19 – Changes to Terms of Service

We may update these Terms at any time. Continued use of the site after changes means you accept the updated terms.

Section 20 – Contact Information

Questions about the Terms of Service should be directed to: customerservice@williamsnhussey.com

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